TIE offers a high quality rigid endoscope repair and reconditioning service, we can ensure that scopes are refurbished to the highest of standards.

TIE is in no way affiliated with, or a recognised provider of services on behalf of the manufacturers featured.

Extend The Life of your Scopes

TIE repair and maintenance services are a great way to extend the life of your Rigid & Flexible Endoscope fleet.

Our commitment is to offer the best quality service at an affordable price.

TIE can offer a set serviceable life that can run in conjunction with your supplier’s service exchange program. Our local and international network of contacts enables us to provide a high quality option at a fraction of the replacement cost.

Rigid Endoscopes

We offer complete repair and maintenance capabilities on Standard. HD, UHD & Semi Rigid Scopes from 1.9mm to 10mm.

  • Replace rod lenses & spacers
  • Replace objective windows
  • Replace objective lens
  • Replace inner & outer tubing
  • Refibre light guide
  • Replace eyepiece
  • Complete rebuild of scope

We utilise only the best quality parts and hold a large inventory to help reduce downtime.

We have the capacity, engineering expertise and suitably trained TIE technicians to provide services for Rigid Endoscopes manufactured by:

  • Karl Storz
  • Richard Wolf
  • Stryker
  • Smith & Nephew
  • ConMed Linvatec
  • Henke-Sass Wolf

Flexible Endoscopes

TIE offers complete repair and maintenance capabilities on Olympus Video & Fiberscopes.

Like all TIE services, class leading warranty and customer services are standard for all rigid and flexible endoscope repairs.

We have the capacity, engineering expertise and suitably trained TIE technicians to provide services for Flexible Endoscopes manufactured by:

  • Karl Storz – Small Diameter Fiberscopes Only
  • Pentax Medical – Limited Capacity
  • Olympus – Full Capacity – Large Diameter Videoscopes, Small Diameter Videoscopes and Fiberscopes

Repair and refurbishment capabilities are as below:

  • Reseal / Replace Bending Rubber
  • Repair/Replace Bending Section
  • Clear or Replace Clogged Air / Water Channels
  • Reseal / Repair / Replace Air/Water Nozzle
  • Replace Biopsy Channel
  • Repair / Replace Angulation System
  • Repair / Replace Insertion Tubes
  • Remove Fluid Contaminations
  • Remove Web / Stain From Image
  • Replace Image Bundle
  • Repair/rewire CCD Chip
  • Rewire Video Connector and Replace Video Switches
  • Replace Light Bundle

We have vast knowledge and experience on all large diameter GI scopes and small diameter Video and fibre scopes.

Our ISO13485:2016 independent accreditation ensures we operate to the same processing standards as medical device manufacturers. This includes Management, Resourcing, Service Provision, Documentation, Process and Competency Assessments.


Tool & Instrument Engineering have designed a set of services and the appropriate systems to ensure the highest quality outcomes are delivered each and every time.


We are trained to work on all types & brands of reusable medical devices and invest heavily in R&D – developing new and improved ways of doing things to ensure we remain the leaders at everything we do.


All work is conducted by fully qualified technicians and all workmanship and parts are guaranteed for 3 months.

The TIE Difference

TIE are the leaders in reusable medical device service, repair and management solutions.
We are passionate about keeping you at the forefront of surgical instrument technology.

TIE offers:

  • Obligation Free Quotations
  • A Standard 10 Working Day Turnaround Target
  • An Urgent Priority Turnaround Service
  • Overnight Delivery Anywhere in Australia
  • 30 Years Experience, Knowledge and Competence
  • Trained technicians to service and repair all brands
  • Access to a large range of OEM spare parts

Repair Services

Repairing surgical instruments to perform or enhance their original function offers significant cost savings when compared with replacement.

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Preventative Maintenance

Preventative maintenance can significantly extend the life of your instruments and reduce capital expenditure.

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Lifecycle Management

Our Management Solution covers all aspects of instrumentation from scopes & power tools right down to scissors & needle holders.

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Spare Parts & Assemblies

With the cost of new instruments on the rise, a cost effective alternative to a replacement is needed more than ever.

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Laser Marking & Colour Coding

Utilising the latest Laser Marking and Colour Coding Technologies, TIE provides comprehensive instrument identification solutions.

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Assessment Services

If you are wondering whether to repair or discard surgical instruments, TIE can provide a comprehensive assessment, often resulting in considerable savings.

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