A Rich History. A Progressive Future.

Leaders in Instrument Repairs and Service.

Established in 1987, the need for a strong, reliable, professional and customer focused reusable medical device service and repair company was greater than ever.

TIE has been delivering ever since.

Through over 30 years of research and development, listening to customer feedback and providing consistent and innovative solutions we have become the leaders in surgical instrument repairs, service and management Australia-wide.

Our commitment is unrivaled as we push for greater accountability and structured maintenance regimes for surgical instruments. We have the complete range of services and capacity to improve standards for all surgical facilities from day theatre’s, regional facilities to the iconic hospitals located in Australia’s major centers.

Stay at the Forefront of Reusable Medical Device Technology.

Our commitment has been second to none, and the quality unsurpassed.

A strong and progressive research and development stream has seen the introduction of revolutionary equipment, processes and systems into the healthcare industry.

With a ‘can do’ approach, and the commitment to drive continual improvement, TIE is not only a company with a rich history but also a company with a progressive future.

TIE’s underlying technology and commitment to progressing the industry through research and development has provided the foundations for a number of successful independent business entities.

Service Excellence

  • TGA Compliant QMS & Registered
  • QMS & Registered ISO 9001:2015 Independent Accreditation
  • Medical Device QMS ISO 13485:2016 Independently Audited

At TIE we have strict process controls in place, including replacement part supply traceability and certification in line with our 13485 QMS. Each device is individually inspected by an independent Quality Controller for safety and compliance.

These checks confirm the technical compliance of each device utilising state of the art test equipment, ensuring that the safety of your patients are our top priority.

The  Difference

TIE are the leaders in reusable medical device service, repair and management solutions.
We are passionate about keeping you at the forefront of medical device technology.

  • Obligation Free Quotes
  • 30+ Years Experience, Knowledge and Competence
  • Complete refurbishments completed with a target of 10 – 15 working days
  • Trained Technicians to Service and Repair all Brands
  • Overnight Delivery Anywhere in Australia
  • Access to a Large Range of OEM Specification Replacement Parts


Tool & Instrument Engineering have designed a set of services and the appropriate systems to ensure the highest quality outcomes are delivered each and every time.


We are trained to work on all types & brands of reusable medical devices and invest heavily in R&D – developing new and improved ways of doing things to ensure we remain the leaders at everything we do.


All work is conducted by fully qualified technicians and all workmanship and parts are guaranteed.